FAQ's

Frequently Asked Questions (FAQ’s)

1. What products do you offer?
We specialize in modern kitchen and lifestyle electronics, including the Fries Machine, Electric Masher, Mug Warmer, and Eggs Steamer, designed to make your daily routine easier and more enjoyable.

2. How can I place an order?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. You can securely pay using multiple payment methods.

3. Do you offer nationwide shipping?
Yes! We deliver across the country so you can enjoy our products no matter where you are.

4. How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery typically takes 5–10 business days, depending on your location.

5. Can I track my order?
Absolutely! Once your order is shipped, we’ll provide you with a tracking number so you can follow your package’s journey.

6. What if I receive a damaged or faulty product?
We care about your satisfaction. If your product arrives damaged or defective, please contact us within 7 days of delivery, and we’ll arrange a replacement or refund.

7. Do you accept returns?
Yes, we have a 7-day return policy on unused and unopened items. Please contact our support team to start the return process.

8. How can I contact customer support?
You can reach us anytime via our Contact Us page or by emailing our support team. We aim to respond within 24 hours.